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Terms & Conditions

Please read the terms and conditions carefully before placing any orders.

We may modify the terms and conditions from time to time and without notice. If you do not agree to any change to the terms and conditions then you must immediately stop using the website. 


Kip&Co is a trading name of Kip&Co US Inc, a company registered in Delaware.


Change of mind

If for some reason you are not happy with your Kip&Co goodies, please complete the attached form for a full refund (excluding postage).

To order a replacement product, please place a new order online for the correct color / size.

You must notify us within 7 days of receipt of goods and return goods to us within 12 days to be eligible. Items must be unwashed, unused and in original packaging with tags intact.

We take all measures to ensure the product image is color-matched. Exchanges for discrepancy in color will be treated as a change of mind.

Faulty good

In the event that you receive a faulty Kip&Co product, please email us at to arrange for a full refund or exchange.

Promos and sale items

Please note there are no refunds, exchanges or credit notes on sale items or promos/promo codes.

Returns Process

1. Email for a Returns Authorization Number

2. Complete the form received in your order

3. Securely package your items, ensuring your return form is included

4. Send the package to


     c/o Bergen Logistics

     15905 Commerce Way

     Cerritos CA 90703

 5. Email your tracking number to

Sale Terms & Promocodes

All orders are final. See refunds section.
No changes to orders or combining of separate orders once they have been placed.
Any other promotions, offers, or discounts cannot be used during a sale period.

Promocodes or promotional codes are offered to provide a sale or discount off the product RRP.
Kip&Co’s terms and conditions apply during promotions.
Promocodes are not applicable to the purchase of e-vouchers. Only one promocode can apply per order.

Mothers’ Day: Exclusive Subscriber Gift
The offer is open from 26 April 2019 - 11.59pm 12 May 2019. The offer entitles the user to a $25 discount off full price items when they spend $100 or more. The offer can be shared with other customers. Customers can place as many orders as they like, but can only use the promo code once per order. Orders cannot be combined. 


We will do our best to respond to you within 24 hours, during business hours, Monday to Friday. During sale times we may take a little longer to reply as we are a tiny team (of one!) so please bear with us. Please note that our team is based in Australia so you may receive emails from us at weird times! 


Your privacy is important to us, and we only collect and keep information that you provide to us that is essential in completing a successful transaction with you.

By placing an order with Kip&Co, you give us the authority to contact you in the future with any promotional emails, exclusive sale offers and new product updates. However, you will be able to opt out of this correspondence upon receipt.


All orders are subject to acceptance and availability. If an order is received that cannot be filled, Kip&Co will refund the customer for that item.

Kip&Co offers products for sale that are in stock and available for dispatch. However, we may be waiting for shipments from our suppliers. Consequently our delivery times are subject to change. Items received into stock may be pre-allocated to satisfy advance payment orders which receive priority.

Pricing policy

Prices are subject to change if the applicable currency exchange rate changes before your order is accepted.


We take reasonable care to make our site secure. All transactions on this site are processed using PayPal, a secure online payment gateway.

Payment will be debited and cleared from your account upon order of your Kip&Co product.


Please refer to the shipping section on this website for terms and conditions on shipping.

Intellectual Property

Your use of this site and its contents grants no rights to you in relation to any copyright, designs, trademarks and all other intellectual property and material rights relating to the products and any other items on this site.

All such items including third party trademarks, designs, and related intellectual property rights mentioned or displayed on this site are protected by intellectual property and other laws. You are permitted to use the items only as expressly authorized by Kip&Co. Any reproduction or redistribution of the items is prohibited.

Kip&Co Competitions

Kip&Co decisions on competition winners are final. Kip&Co prizes are non-transferrable, non-refundable and are not able to be exchanged

E-Gift Vouchers

E-Gift Vouchers are valid for 3 years. Promo codes and sale prices do not apply to the purchase of e-gift vouchers.
E-gift vouchers may be redeemed during sale and promotional periods.


If you have any general customer enquiries please email us at


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$10 off code will be emailed to you so you can get shopping!

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KIP&CO Loyalty Program

In order to purchase the loyalty program, you must be a registered user. Please registered using the button below, or if you are already registered, please login.